Frequently Asked Questions - ActivMend

Image caption appears here

Add your deal, information or promotional text

Frequently Asked Questions

Acute Ankle Sprains

  • Start using ActivMend any time you have pain or swelling — even if it’s been days or weeks since the injury.
  • For fastest healing, apply 2 ActivMend patches side by side around the ankle for 5 days. (You will need 2 boxes.)
  • Replace patches every 24 hours.
  • Cover with a wrap.
  • Use ActivMend every day you have pain or swelling. For best results, keep using it until you're fully healed.

Acute Joint Sprains and Muscle Pulls/Strains

  • Start using ActivMend any time you have pain or swelling — even if it’s been days or weeks since the injury.
  • Apply 2 or more ActivMend patches side by side to cover the entire joint or strained muscle for the first 48 hours.
  • Apply 1–2 ActivMend patches daily after the first 48 hours.
  • Replace patches every 24 hours.
  • Cover with a wrap or tape
  • Use ActivMend every day you have pain or swelling. For best results, keep using it until you're fully healed.

For faster reduction in swelling and acceleration of healing, cover a larger area with ActivMend patches. There is no limit to the number you can apply.

Each box contains 5 patches.

Chronic Injuries

Apply 1 ActivMend patch for 5 days, replacing it every 24 hours.

Your Healing Matters to Us at ActivMend

Your Healing Matters to Us

We believe ActivMend can help you or your loved ones recover faster. That’s why your first purchase is covered by our risk-free, 30-day, 100% money-back guarantee.

Guarantee terms

  • Eligibility: First-time orders only; one Treatment Kit per customer.
  • Timeline: If you don’t see the results you hoped for within 30 days of purchase, we’ll refund your purchase—no hassle.
  • Exclusions: We created this return policy so you can try ActivMend without worry. It doesn’t apply if the product wasn’t used, or for ordering/shipping issues outside our control.
  • Future orders: If a refund is issued, we won’t be able to fulfill future orders from that customer.

How to request a refund

  1. Email support@activmend.com or call 855-255-MEND(Customer Service: Monday–Friday, 9:00 AM–5:00 PM PT).
  2. Include your name, email address, and order number.
  3. We’ll issue the refund to your original payment method and send a confirmation email.

All refund requests must be made within 30 days of purchase.

  • Arnica Montana for Bruising, Muscle Strain
  • Hypericum Perforatum for Pain
  • Ledum Palustre for Swelling, Pain
  • Rhus Toxicodendron for Sprains, Strains, Swelling, Pain
  • Ruta Graveolens for Strains
  • Natrum Muriaticum for Sprains

DihydroxyalumInum aminoacetate, Edetate disodium, Ethanol, Glycerin, 1,2-hexanediol, Partially neutralized polyacrylate, Sodium carboxymethyl cellulose, Sodium polyacrylate, Tartaric acid, Titanium dioxide, Water.

Your ActivMend complete recovery kit comes with one roll of self-adhesive athletic wrap and one roll of kinesiology tape. Apply patch directly to the site of injury and secure with the athletic wrap or tape. Avoid wrapping too tightly.

You can exercise without a problem. If it is very sweaty, like the shower, you should remove ActivMend, put it in a plastic bag and then reapply afterwards.

Yes, refer a friend using this link and you get 20% off and your friend gets 25% off their first purchase.

Arnica and the other ingredients in ActivMend have been used for hundreds of years with pregnant and breastfeeding women.

ActivMend does not treat the underlying cause of arthritis.

Call Poison Control at1-800-222-1222.

Shipping & Delivery

Shipping is completely free on all orders. We exclusively use Expedited Shipping to ensure your order arrives as quickly as possible.

How long does it take?

  • Continental US: 1–2 business days.
  • Alaska & Hawaii: 3–7 business days.

Search