Frequently Asked Questions

At ActivMend your healing matters to us. If you think ActivMend will work for you or a family member, try it out risk-free. We offer a no-hassle, 100% money-back guarantee on your purchase price.

If you feel ActivMend isn’t working for you within 30 days, we’ll gladly refund your money. Please simply reach out within 30 days of your purchase.  This is limited to one Treatment Kit per customer and the first order.

To request a refund:

1. Please email us at support@activmend.com or call us at 855-255-MEND. Customer Service is open from 9:00 am to 5:00 pm, PST M-F.
2. Provide your email address, name and order number.
3. We will process your refund through the payment method that you used to place your order.
4. Notification of the refund will be sent to your email address.
5. Refund requests must be made within 30 days of your ActivMend purchase.

Arnica Montana 1M HPUS, 10.8% for Bruising, Muscle Strain
Hypericum Perforatum 1M HPUS, 10.8% for Pain
Ledum Palustre 1 M HPUS, 10.8% for Swelling, Pain
Rhus Toxicodendron 1 M HPUS, 10.8% for Sprains, Strains, Swelling, Pain
Ruta Graveolens 1 M HPUS, 10.8% for Strains
Natrum Muriaticum 2C HPUS, 10.8% for Sprains

DihydroxyalumInum aminoacetate, Edetate disodium, Ethanol, Glycerin, 1,2-hexanediol, Partially neutralized polyacrylate, Sodium carboxymethyl cellulose, Sodium polyacrylate, Tartaric acid, Titanium dioxide, Water.

Your ActivMend complete recovery kit comes with one roll of self-adhesive athletic wrap and one roll of kinesiology tape. Apply patch directly to the site of injury and secure with the athletic wrap or tape. Avoid wrapping too tightly.

It is best to remove the patch, store it in a sealed plastic bag to retain moisture, and re-apply to dry skin as soon as possible after showering.

Yes, you can exercise while wearing an ActivMend patch; however, tape the edges of the patch to secure. You can also remove the patch, store it in a sealed plastic bag to retain moisture, and re-apply to dry skin as soon as possible after exercising.

Arnica and the other ingredients in ActivMend have been used for hundreds of years with pregnant and breastfeeding women.

Arnica and the ActivMend ingredients have been used for hundreds of years on children of all ages.

No, it must be used over intact skin.

No. Cutting an ActivMend patch will result in decreased efficacy. Just like when you cut an aspirin in ½ you reduce the dosage.

Each ActivMend patch should be worn for 24 hours.

After 24 hours of use, it will no longer be effective.

It is very important to wear the patch continuously for 5 days, replacing each patch after 24 hours. Wearing the patches less can significantly impact efficacy.

ActivMend does not treat the underlying cause of arthritis.

Apply directly over location of pain or injury.

No, you should dispose of the remaining patches.

Call Poison Control at1-800-222-1222.

4” x 5.5”

No

San Diego, CA

No, not at this time.

No

Patented technology delivers 300X the potency of any other Arnica gel or cream.

There are no known drug interactions with ActivMend. They can be safely taken with other conventional medications and are sometimes recommended to complement other treatments.

Yes

Yes

Yes

Our patented hydrogel technology deploys directly to the site of the injury continuously for 24 hours. ActivMend addresses the underlying minor muscle and joint related injury while amplifying the body’s natural ability to heal itself.

Yes! Our corporate policy is to be as honest and straightforward as possible. We are very careful to provide real testimonials.

Not currently, but subscribe to our newsletter to stay up to date on the latest news at ActivMend.

We have not tested ActivMend on menstrual cramps.

Yes, provided there is not a film or other barrier on the skin.

ActivMend heals your sprains, strains and soft tissue injuries instead of simply masking the pain.

ActivMend heals your sprains, strains and soft tissue injuries instead of simply masking the pain.

Immediately, but it is important to complete the 5-day protocol for long-lasting results.

You are likely to feel a cooling sensation.

Yes

Yes

Yes

No, not at this time.

No, not at this time.

No, not at this time.

Please try looking in your junk folder. The email will come from support@activmend.com.